Refund & Cancellation Policy

By purchasing a Flag Football First (FF1) media package, you agree to the following terms:

• 14+ days before the event: Full refund minus any non-recoverable expenses already incurred.
• 7–14 days before the event: 50% refund.
• Less than 7 days before the event: No refunds.

If an event is postponed and FF1 is available on the new date, your payment will be transferred to the rescheduled event.

For weather-related cancellations, payments may be applied as a credit toward a future FF1 event or service. If coverage has already begun, no refunds will be issued, and any captured content will still be delivered whenever possible.

If FF1 is unable to deliver the purchased service due to an error solely caused by FF1, the client will be eligible for a refund or comparable replacement service.

FF1 reserves the right to make exceptions for extraordinary circumstances at its sole discretion.

Up to 14 days from the filming date. We typically aim for 3-5 business days. Express options are available.

We will email you a link to a dropbox folder with your content. You will then be able to download the files and use them freely.